SON partners online merchants to combat sub-standard goods


The Standards Organisation of Nigeria has partnered online trading platforms to address  influx of sub-standard goods into the country.

The standards body noted that the move became necessary in order to checkmate  activities of unscrupulous dealers who would want to take advantage of online platforms to make Nigeria a dumping ground for sub-standard goods.

The Head of Department, Consumer Complaint of SON,  Mrs Mosunmola Samuel disclosed this to journalists in Lagos.

According to her, e-commerce is sophisticated and dynamic which in turn makes it difficult to track sub-standard goods since most of these dealers do not have warehouses or fixed addresses.

She said as a result of this, SON’s partnership with online traders would help to track down dealers who would want to abuse online platforms to sell their sub-standard  wares, while urging consumers to always report to SON whenever they had  issues with products bought both online and at the physical markets.

“Most of these online dealers import their products as personal effects as the growth of e-commerce in the Nigerian community is becoming  huge and  many steps have been taken for its promotion, but there are still lots to be done to make it operate in accordance with standards in the country.

“This is why we are working assiduously on  partnering with online merchants to ensure that Nigeria is not a destination for sub-standard goods,” she said.

“We get the feedback through the head of our public relations and follow up with directives to   online merchants to stop  sales of such  product immediately we get a complaint and they will  pull it down.

“You know with online marketing, you dont need to have a shop or selling bulk, all you need is just a handfull of those products and you are already in business.”

She pointed out that  e-commerce consumers could get their products from overseas as personal effects and you know in such areas, SON could not directly stop the importation until the products imported as personal products were brought online for sell to Nigerian consumers.

She added that it was based on such issues that the organisation  was  canvassing to be at the ports for on- the -spot inspection and testing.

She  stated that SON had notified sister agencies on the need to step up their ante in the nation’s bid to combat  menace of sub-standard goods as the work of standards remained  a collective fight by all and sundry.

She, however,  urged online merchants to strictly adhere to quality products and services to achieve inclusive growth.




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